8-10/F, Cheung Chin Lan Hong Building,
98 Shantung Street, Mongkok, Hong Kong
About Information Technology Services Office
The Information Technology Services Office (ITSO) plays a pivotal role in supporting Tung Wah University of Hong Kong (TWUHK)’s strategic objectives by leveraging technology to enhance teaching, learning, and administrative efficiency. Our vision is to enable a digitally empowered campus that fosters academic excellence and operational effectiveness.
Aligned with the TWUHK’s commitment to student achievement and innovation, ITSO provides robust infrastructure, secure systems, and advanced digital tools that facilitate interactive learning and seamless collaboration. We prioritise data security and compliance, ensuring that personal and institutional information is protected while enabling efficient access to resources.
Through continuous improvement and adoption of emerging technologies, ITSO drives initiatives that support sustainability and digital transformation. By partnering with academic and administration units, we deliver solutions that optimise processes, enrich the student experience, and strengthen the TWUHK’s competitive edge in a rapidly evolving educational landscape.
Aligned with the TWUHK’s commitment to student achievement and innovation, ITSO provides robust infrastructure, secure systems, and advanced digital tools that facilitate interactive learning and seamless collaboration. We prioritise data security and compliance, ensuring that personal and institutional information is protected while enabling efficient access to resources.
Through continuous improvement and adoption of emerging technologies, ITSO drives initiatives that support sustainability and digital transformation. By partnering with academic and administration units, we deliver solutions that optimise processes, enrich the student experience, and strengthen the TWUHK’s competitive edge in a rapidly evolving educational landscape.
Our Services
We strive our best to serve the college’s administrative and academic needs. To achieve these needs, a range of services needs to be offered and we have categorized into different sections offered by the following 4 teams providing the following services.
News and Events
01/09/2025
TWC ChatGPT Portal Upgraded to GPT-5
The TWC ChatGPT Portal has been upgraded to GPT-5, offering enhanced reasoning, writing, coding, and multilingual support. Usage quotas have been renewed for the 2025/26 academic year.
01/09/2025
TWC ChatGPT Portal Upgraded to GPT-5
The TWC ChatGPT Portal has been upgraded to GPT-5, offering enhanced reasoning, writing, coding, and multilingual support. Usage quotas have been renewed for the 2025/26 academic year.
17/09/2024
Launching Ceremony of Life Planning Centre (LPC)
12/06/2024
Launch of ChatGPT Portal for all staff and students
03/08/2023
New Multifactor Authentication (MFA) setup guide for TWC Office 365 service
Contact Us
Address
Stay In Touch
Tel: (852) 3190 6640
Email: itso@twuhk.edu.hk