Facilities Management Office commits to providing a safe, efficient, and well-maintained environment that supports teaching, learning, and campus life. Our mission is to ensure that all facilities operate smoothly and meet the standards of safety, functionality, and sustainability.
Smoke-Free Campus
Tung Wah University of Hong Kong (TWUHK) is a smoke-free campus dedicated to promoting well-being for everyone. We believe a smoke-free environment supports academic excellence and personal growth. Through health initiatives and educational programmes, we empower individuals to make healthier lifestyle choices. Please join us in fostering a culture of health and respect.
According to the Smoking (Public Health) Ordinance, TWUHK campuses are classified as statutory non-smoking areas. Smoking or carrying lighted tobacco products (e.g. cigarette, cigar or pipe) on the campus incurs a HK$3,000 penalty.
Tung Wah University of Hong Kong Emergency Procedures and Safety Guidelines
Please read Tung Wah University of Hong Kong Emergency Procedures and Safety Guidelines - Version 6 (Date: 15th January 2025) for details. (URL: https://www.twc.edu.hk/uploads/files/FMO/TWC_Emergency_Procedures_and_Saf.pdf)
General Safety Guidelines and Regulations of Laboratories in TWUHK
School of Arts and Humanities (ARH):
Applied Psychology Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Applied_Psychology_Laboratory.pdf)
Early Childhood Play and Learning Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Early_Childhood_Play_and_Learnin.pdf)
School of Medical and Health Sciences (MHS):
Medical Science Laboratories (URL: https://www.twc.edu.hk/uploads/files/FMO/Medical_Science_Laboratories.pdf)
Occupational Therapy Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Occupatioal_Therapy_Laboratory.pdf)
Physiotherapy Laboratories (URL: https://www.twc.edu.hk/uploads/files/FMO/Physiotherapy_Laboratories.pdf)
Radiation Therapy Multifunction Laboratory and Medical Imaging Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Radiation_Therapy_Multifunction_.pdf)
Treatment Planning Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Treatment_Planning_Laboratory.pdf)
School of Nursing (NUR):
Nursing Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Nursing_Laboratory.pdf)
School of Management (MGT):
Digital Health Laboratory (URL: https://www.twc.edu.hk/uploads/files/FMO/Digital_Health_Laboratory.pdf)
Computer Laboratories (URL: https://www.twc.edu.hk/uploads/files/FMO/Computer_Laboratories.pdf)
Energy Saving Management
Q1: I am a student/staff of Tung Wah University of Hong Kong (TWUHK). I wish to make booking reservation for the facilities at TWUHK (e.g. BBQ site, Basketball Court and etc.). Is there any prior booking procedure required? Am I eligible for making facilities booking reservation?
A: Applicant should apply the venue one to fourteen days before in Facilities Management Office. For further information, please refer to https://www.twc.edu.hk/en/Administration_Units/fmo/download_area.
Q2: What are the opening hours of King's Park Campus (KPC), Mongkok Campus (MKC) , Kwai Hing Campus (KHC) and Tsim Sha Tsui Campus (TSTC)?
A: The Opening Hours of Campuses are:-
Campus | KPC | MKC | KHC | TSTC |
|---|---|---|---|---|
General Opening Hours | Monday - Friday | Monday - Friday | Monday - Friday | Monday - Friday |
Sem break Opening Hours | Same as General Opening Hours | Same as General Opening Hours | Monday - Friday | Same as General Opening Hours |
Sunday or Public Holiday | Closed | Closed | Closed | Closed |
Special Arrangement for Exam Period | Some classrooms would be opened to TWUHK students for self-studying | Some classrooms would be opened to TWUHK students for self-studying | Some classrooms would be opened to TWUHK students for self-studying | Some classrooms would be opened to TWUHK students for self-studying |
Notes:
During non-opening hours, the areas of campus will be closed and entry will be restricted only to persons who are able to present Staff/Students identity cards for registrations.
Foyer and Learning Common on the G/F and 1/F of KPC are opened for 24 hours to allow TWUHK students for self-studying.
e of Service | Performance Target |
|---|---|
User Satisfaction Survey | To conduct annually |
Fire Drill | To conduct annually |
Response to Emergency Calls & Alarms by Security Staff | Security guard attends the scene within 10 minutes upon receipt of call for emergency assistance |
Minor Repair Work Request | Acknowledgement within 3 working days and completion within 7 working days upon receipt of request or mutually agreed time |
Written Complaints | Acknowledgement/Preliminary reply will be given in 2 working days (from the date receiving the complaint) |
Urgent Cleaning Service | Cleaner attends the scene within 15 minutes during office hours |
Cleaning Requests | Acknowledgement within 1 working days |
Venue Booking | Acknowledgement within 3 working days upon receipt of written request |
Moving Service | Acknowledgement within 3 working days |
Venue Set-up | Acknowledgement within 3 working days |
Mail Delivery | Deliver mails from collection points to respective recipients within 1 working day or within mutually agreed time frame |