Information Technology Services Office | [DEV] Tung Wah University of Hong Kong

About Information Technology Services Office

The Information Technology Services Office (ITSO) plays a pivotal role in supporting Tung Wah University of Hong Kong (TWUHK)’s strategic objectives by leveraging technology to enhance teaching, learning, and administrative efficiency. Our vision is to enable a digitally empowered campus that fosters academic excellence and operational effectiveness.

Aligned with the TWUHK’s commitment to student achievement and innovation, ITSO provides robust infrastructure, secure systems, and advanced digital tools that facilitate interactive learning and seamless collaboration. We prioritise data security and compliance, ensuring that personal and institutional information is protected while enabling efficient access to resources.

Through continuous improvement and adoption of emerging technologies, ITSO drives initiatives that support sustainability and digital transformation. By partnering with academic and administration units, we deliver solutions that optimise processes, enrich the student experience, and strengthen the TWUHK’s competitive edge in a rapidly evolving educational landscape.

Director's Message

Providing IT Services and Solutions for Academic and Administrative Excellence.

Welcome to the Information Technology Services Office website. Here, you can explore the services we offer and find guides on how to utilise them for your work, studies, and personal interests.

Going along with the new technology appears every day, our office will adapt dynamically in order to provide the best solution with the latest affordable technology on hand for a better University life.

Don’t hesitate to contact us if you have any queries relating to IT or if you have any suggestion for using technology to benefit the University life here.

Dr. WONG Leung Pun
Director of Information Technology

Our Services

We strive our best to serve the college’s administrative and academic needs. To achieve these needs, a range of services needs to be offered and we have categorized into different sections offered by the following 4 teams providing the following services.

Quick Access

Change Password

Multifactor Authentication

Blackboard Zoom Classroom

Classrooms and Labs Hardware AV Provisions

Computing Facilities

College Wi-Fi Service

Office 365

Virtual Desktop Infrastructure Service (VDIS)

Anti-Spam Service

Phishing Awareness Training