Lending Services
The library materials are purposefully selected to facilitate quality learning and teaching of all programmes offered in the College. Lending services are available at the Circulation Counter until 30 minutes before closing of the Library.
Borrowing
TWC users may borrow library materials with a valid College ID card. All Library materials must be checked out at the Circulation Counter properly. There may be disciplinary action against any users who removes library materials from the Library without proper checkout or authorization. If the location of an item is shown as Off-campus Storage, users may place an online request to borrow it. Please allow up to 14 working days for processing and delivery of your request.
Hold Requests
User can request loaned items from Circulation Collection via theTWC Search. An email notice will be sent to alert the user when the item is ready to be picked up. Requested items will be released after the last pick-up date indicated in the email notice.
Recall
Books on loan to borrower may be “recalled” back to the Library when they are requested by other borrowers. It may lead to a recall of the checked out items and may shorten their due date, i.e. 14 days from the date of recall. The recalled items cannot be renewed.
An email notice will be sent to alert the user when the loaned item is recalled. Please return the recalled items to the Library Circulation Counter on or before the due date indicated in the email notice.
Returning
Users are reminded to return loan item to the Circulation Counter or the Book Drops。on or before the due date. The following types of materials cannot be placed in book drops and must be returned to the Library at Circulation Counter：
- Overdue library materials;
- Items with accompanying materials;
- Multi-media materials (such as DVDs, etc.);
- Digital Equipment; and
- Reader cards from other libraries.
Please handle library books with care when using the book drop. The library will not be responsible for damages or loss of materials in book drops.
Fines will be applied to all late returns.
| Material Type | Overdue Fine* |
|---|---|
| Circulation / Multimedia Item | $2 per day |
| Recalled Item | $4 per day |
| Reserve Item | $20 per day |
* Holiday Exclusive
Charge for Loss and Damage
Loss or damage of loan items should be reported to the Library as soon as possible. A charge for lost/damaged library materials will be imposed.
The charge is calculated based on the replacement cost of the damaged/lost item plus a processing fee of $60 and any accumulated fine. All lost/damaged items remain the property of Library. All sums paid are non-refundable.
Assumed Lost
A loaned item that overdue for 90 days is assumed lost. The borrower will be billed accordingly and his/her borrowing privileges will be suspended.
The charge is calculated based on the replacement cost of the lost item, a processing fee of $60 and the maximum overdue fine. All assumed lost items remain property of the Library. All sums paid are non-refundable.
Circulation Notices
All library notices, including overdue notice and hold pick-up notice, will be sent to users’ College e-mail accounts as a courtesy. Failure to read or receive an e-mail notice does not relieve the borrow from responsibility for overdue items or resulting fines.
Suspension of Borrowing Rights
Suspension of borrowing rights may be applied to user with any of the following conditions:
- There are six or more overdue items in the account;
- Loan item overdue for 60 days or above;
- Total library fine exceeds $100
Lending services are provided based on the Library Regulations. Please contact us for enquiry or futher support。